Privacy Notice

1. KEY DEFINITIONS

2. INFORMATION WE COLLECT

You can access our Site without providing personal data. However, to create an account or purchase our Service, you must provide certain personal data.

2.1 Information You Provide

• Email address and phone number (for account registration and communication)
• Payment information (credit/debit card details, processed by our payment provider)
• Device phone number (for location tracking services)
• Password (stored as a hash, not in plain text)

2.2 Information Collected Automatically

• IP address and browser type
• Device type, operating system, and screen size
• Cookies and similar tracking technologies (see our Cookie Policy)
• Location data (when you allow location sharing)
• Browsing behavior and session duration

2.3 Information from Third Parties

• Publicly available information from reverse phone lookup services
• Data from our analytics and advertising partners

3. HOW WE USE YOUR INFORMATION

4. DATA SHARING

We do not sell your personal data. We may share your information with payment service providers (Stripe), analytics service providers (Google Analytics, Hotjar), customer support providers, and legal authorities when required by law or to protect our rights.

Important: If you use our location tracking service to track another person's device, that device's owner may request information about you as the user of our service, including your IP address, email, browser information, and device details.

5. DATA SECURITY

• HTTPS encryption for all data transmission
• AES-256 encryption for stored personal data
• RSA-4096 public/private key encryption for sensitive data
• Secure servers located in Germany and the Netherlands
• Access controls limiting employee access to personal data

Note: Encryption cannot protect data if your account credentials are compromised. You are responsible for maintaining the security of your login information.

6. INTERNATIONAL DATA TRANSFERS

Your data may be transferred to and processed in countries outside the European Economic Area (EEA), including countries that may not have the same level of data protection. When we transfer data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission and Data Processing Agreements with all service providers.

7. DATA RETENTION

• Account data: retained until account deletion and for 180 days after
• Payment records: retained per applicable tax and financial regulations
• Location data: automatically deleted when no longer needed for service delivery
• Marketing data: retained until you withdraw consent

8. YOUR RIGHTS UNDER GDPR

To exercise any of these rights, please contact us at support@findgpslocation.com. We will respond within 30 days.

9. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies as described in our Cookie Policy. For more information about the cookies we use and how to manage your preferences, please review our Cookie Policy.

11. DATA BREACH NOTIFICATION

In the event of an unauthorized disclosure of your personal data, we will notify the competent supervisory authority within 72 hours. If appropriate protection measures (such as encryption) have been implemented, notification to data subjects may not be required. We will notify affected users without undue delay if required.

12. MARKETING COMMUNICATIONS

With your separate consent, we may send you marketing communications about product updates, new features, surveys, usage tips, educational content, exclusive offers, discounts, promotional campaigns, newsletters, monthly service summaries, and activation reminders for registered non-purchasing users.

You may opt out of marketing communications at any time through your account settings. Note that service-related notifications (payment confirmations, account alerts) are not marketing communications and cannot be opted out of.

13. CHILDREN'S PRIVACY

Our Service is not intended for children under the age of majority in their country. We do not knowingly collect personal data from children. We comply with COPPA (Children's Online Privacy Protection Act) and do not intentionally collect data from users under 13 years of age. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly, except where legally required to retain it.

14. POLICY UPDATES

We may update this Privacy Notice from time to time. We will notify you of significant changes by posting the updated notice on this page and updating the "Last Updated" date. We encourage you to review this notice periodically.

15. CONTACT US

For questions, concerns, or to exercise your rights, please contact us at: support@findgpslocation.com. We will respond within 30 days.